j8jili Privacy Policy &
Data Protection Notice

1 Introduction

This Privacy Policy ("Policy") describes how j8jili Casino ("j8jili," "we," "us," or "our") — the operator of the online gaming platform accessible at j8jili.cam — collects, uses, discloses, stores, and protects personal information provided by or collected from users ("you," "your," or "Player") of the j8jili platform.

j8jili is committed to protecting the privacy of all Filipino players in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable guidelines issued by the National Privacy Commission of the Philippines. This Policy applies to all personal data processed by j8jili in connection with the provision of online gaming services, including account registration, financial transactions, gameplay, customer support, and marketing communications.

By registering an account on j8jili, accessing the platform, or using any j8jili service, you acknowledge that you have read this Privacy Policy in its entirety and consent to the collection, use, and processing of your personal information as described herein. If you do not agree with any part of this Policy, you must not register an account or use the j8jili platform.

2 Data Controller

j8jili Casino acts as the data controller for all personal information collected through the j8jili platform. As the data controller, j8jili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection laws.

j8jili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. The DPO can be contacted at the address provided in Section 13 of this Policy for any privacy-related inquiries, data subject requests, or complaints.

3 Data We Collect

j8jili collects the following categories of personal information from registered players:

3.1 Information You Provide Directly

• Registration Data: Full name, date of birth, gender, nationality, Philippine mobile number, email address, residential address, and chosen username;
• Identity Verification Data: Government-issued photo identification (such as Philippine passport, driver's license, PhilSys National ID, SSS ID, or UMID), proof of address documents, and selfie photographs for KYC compliance;
• Financial Data: Payment method information including GCash mobile number, PayMaya account details, bank account numbers (BPI, BDO, Metrobank), and transaction records for deposits and withdrawals;
• Communication Data: Messages exchanged with j8jili's customer support team via live chat or email, feedback surveys, and responsible gaming self-assessment responses.

3.2 Information Collected Automatically

• Device & Access Data: IP address, device type, operating system, browser type and version, screen resolution, language settings, and mobile network operator;
• Gameplay Data: Game selections, bet amounts, win/loss records, session durations, bonus usage, and RTP statistics;
• Login & Security Data: Login timestamps, device identifiers, geolocation data (country and city-level only), failed login attempts, and two-factor authentication records;
• Cookies & Tracking Technologies: Session cookies, preference cookies, and analytics cookies as detailed in Section 8 of this Policy.

4 How We Use Your Data

j8jili processes your personal information for the following specific purposes:

• Account Management: To create and maintain your j8jili account, authenticate your identity during j8jili Login, and provide access to the platform's gaming services;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, and bank transfers, and to maintain accurate transaction records in PHP currency;
• KYC & AML Compliance: To verify your identity and age (21+), conduct anti-money laundering due diligence, and fulfill regulatory reporting obligations to PAGCOR and other Philippine authorities;
• Responsible Gaming: To enforce age restrictions, manage deposit limits and self-exclusion requests, monitor betting patterns that may indicate problem gambling, and provide access to responsible gaming support resources;
• Customer Support: To respond to inquiries, resolve disputes, investigate complaints, and provide technical assistance via 24/7 live chat and email support channels;
• Security & Fraud Prevention: To detect and prevent fraudulent activity, bonus abuse, collusion, use of automated bots, chargebacks, and unauthorised account access;
• Platform Improvement: To analyze gameplay data, conduct A/B testing, optimize mobile performance on Android and iOS devices used by Filipino players, and develop new features;
• Marketing Communications: To send promotional offers, bonus announcements, game updates, and personalised recommendations via email and SMS to players who have opted in to receive such communications.

All data processing activities conducted by j8jili are necessary and proportionate to the purposes listed above. j8jili does not process personal data for purposes incompatible with those for which the data was originally collected without obtaining your separate explicit consent.

5 Data Sharing

j8jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, j8jili may share your personal data with the following categories of recipients under strict confidentiality and data protection obligations:

5.1 Service Providers

j8jili engages trusted third-party service providers to assist in delivering the platform's services. These providers have access to your personal data only to the extent necessary to perform their functions and are contractually obligated to protect your information in accordance with this Privacy Policy and applicable data protection laws. Service providers include:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard) for deposit and withdrawal processing;
• Identity verification and KYC service providers for document authentication and fraud detection;
• Cloud hosting and data storage providers for secure server infrastructure;
• Customer support platform providers for live chat and ticketing systems;
• Email and SMS delivery providers for transactional and marketing communications;
• Analytics providers for platform performance monitoring and user experience optimization.

5.2 Regulatory & Law Enforcement Authorities

j8jili may disclose your personal information to the Philippine Amusement and Gaming Corporation (PAGCOR), the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other relevant Philippine government authorities where required by law, court order, or regulatory investigation. j8jili cooperates fully with lawful requests from law enforcement agencies investigating suspected criminal activity.

5.3 Legal & Professional Advisors

j8jili may share personal data with external legal counsel, auditors, consultants, and other professional advisors who provide services to j8jili under strict confidentiality obligations.

5.4 Business Transfers

In the event that j8jili undergoes a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the successor entity. j8jili will provide notice before your data is transferred and becomes subject to a different privacy policy.

6 Data Security

j8jili implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and j8jili's servers is encrypted using SSL/TLS protocols (minimum TLS 1.2). Sensitive data stored on j8jili's servers, including passwords and payment information, is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data is restricted to authorized j8jili personnel who require such access to perform their job functions. All personnel are bound by confidentiality obligations and receive regular data protection training;
• Network Security: j8jili's infrastructure is protected by firewalls, intrusion detection systems, and regular vulnerability assessments conducted by independent security auditors;
• Authentication: j8jili offers two-factor authentication (2FA) to all players and strongly recommends enabling this feature to protect your account from unauthorized access;
• Incident Response: j8jili maintains a data breach response plan in accordance with the National Privacy Commission's guidelines. In the event of a personal data breach that is likely to result in a risk to your rights, j8jili will notify you and the National Privacy Commission within the timeframes mandated by law.

While j8jili takes all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your j8jili login credentials and for all activity that occurs under your account.

7 Data Retention

j8jili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Specific retention periods include:

• Active Accounts: Personal data associated with active j8jili accounts is retained for the duration of the account's active status and for a period of 12 months following the last login;
• Closed Accounts: Following account closure, j8jili retains transaction records, identity documents, and gameplay data for a minimum of five (5) years to comply with PAGCOR's record-keeping requirements and anti-money laundering obligations under Philippine law;
• Marketing Data: Email addresses and mobile numbers used for marketing communications are retained until you withdraw consent or request deletion, whichever occurs first;
• Support Communications: Customer support chat logs and email correspondence are retained for three (3) years for quality assurance and dispute resolution purposes;
• Self-Excluded Players: Data related to players who have voluntarily self-excluded is retained for the duration of the exclusion period plus five (5) years to prevent re-registration during the exclusion period and to maintain an accurate self-exclusion register.

At the end of the applicable retention period, j8jili securely deletes or anonymizes personal data in accordance with industry best practices. Anonymized data — which can no longer identify you as an individual — may be retained indefinitely for statistical analysis and platform improvement purposes.

8 Cookies & Tracking Technologies

j8jili uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device when you visit j8jili.cam.

8.1 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the operation of the j8jili platform. They enable core functionality such as j8jili Login, session management, security features, and payment processing. These cookies cannot be disabled without severely affecting the usability of the platform;
• Functional Cookies: These cookies remember your preferences, such as language settings, display currency (PHP), and game filters, to provide a more personalized experience;
• Analytics Cookies: j8jili uses analytics cookies to understand how players interact with the platform — which games are most popular, which pages are visited most frequently, and where players experience technical difficulties. This data is used to improve the platform's performance and user experience;
• Marketing Cookies: With your consent, j8jili uses marketing cookies to deliver personalized promotional content, track the effectiveness of advertising campaigns, and prevent the same advertisement from being shown repeatedly.

8.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you disable or refuse cookies, some parts of the j8jili platform may become inaccessible or not function properly. Disabling strictly necessary cookies will prevent you from logging in to your account.

9 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by j8jili:

9.1 Right to Access

You have the right to request a copy of the personal information j8jili holds about you. j8jili will provide this information in a commonly used electronic format within fifteen (15) days of receiving a valid request.

9.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. You may update most of your account information directly through your j8jili account settings after j8jili Login. For changes to verified identity information, please contact j8jili support with supporting documentation.

9.3 Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data where: (a) the data is no longer necessary for the purposes for which it was collected; (b) you withdraw consent and there is no other legal ground for processing; (c) you object to processing and there are no overriding legitimate grounds; or (d) the data has been unlawfully processed. This right is subject to j8jili's legal obligations to retain certain data for regulatory and compliance purposes as outlined in Section 7.

9.4 Right to Object

You have the right to object to processing of your personal data where j8jili relies on legitimate interests as the legal basis for processing. j8jili will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

9.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.

9.6 Right to Withdraw Consent

Where j8jili processes your personal data based on your consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

10 Marketing Communications

j8jili sends promotional communications — including bonus offers, new game announcements, tournament invitations, and personalized recommendations — via email and SMS to players who have opted in to receive such communications during registration or through their account settings.

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any promotional email sent by j8jili;
• Replying "STOP" to any promotional SMS message;
• Updating your communication preferences in your account settings after j8jili Login;
• Contacting j8jili customer support via the 24/7 live chat.

Please note that even if you opt out of marketing communications, j8jili will continue to send you transactional messages related to your account, such as deposit confirmations, withdrawal notifications, security alerts, and important policy updates. These transactional communications are necessary for the performance of the contract between you and j8jili and cannot be opted out of while your account remains active.

11 Protection of Minors

j8jili's services are strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR's licensing conditions governing online gaming in the Philippines. j8jili does not knowingly collect personal information from individuals under the age of 21.

If j8jili becomes aware that personal data has been collected from an individual under the age of 21, j8jili will take immediate steps to delete such information and permanently close the associated account. Parents or legal guardians who believe their child has provided personal information to j8jili should contact j8jili's Data Protection Officer immediately using the contact details in Section 13.

j8jili implements age verification measures during account registration and at withdrawal stage to prevent underage gambling. All players may be required to provide government-issued photo identification to verify their age before being permitted to deposit funds or place wagers on the platform.

12 Changes to This Privacy Policy

j8jili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The "Last updated" date at the top of this Policy indicates when the most recent changes were made.

Material changes to this Privacy Policy — such as changes to the purposes for which personal data is processed, new categories of data collected, or changes to data retention periods — will be communicated to registered players via email to the address on file or via SMS to the registered mobile number. Where required by law, j8jili will obtain your explicit consent to material changes before they take effect.

j8jili encourages you to review this Privacy Policy periodically to stay informed about how your personal information is protected. Continued use of the j8jili platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

13 Contact Information & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a complaint regarding how j8jili processes your personal information, please contact j8jili's Data Protection Officer through the following channels:

• Email: [email protected] (please include "Privacy Inquiry" or "Data Subject Request" in the subject line)
• In-App Live Chat: Available 24/7 after j8jili Login — select "Privacy & Data Protection" from the support category menu

j8jili will acknowledge receipt of your inquiry within two (2) business days and provide a substantive response within fifteen (15) days, or within the shorter timeframe mandated by the Data Privacy Act of 2012 for specific types of requests.

Filing a Complaint with the National Privacy Commission

If you are not satisfied with j8jili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The National Privacy Commission is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012 and protecting the data privacy rights of Filipino citizens.

National Privacy Commission contact information:

• Website: privacy.gov.ph
• Email: [email protected]
• Complaint Portal: Available through the NPC website